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Are all of your deliveries really FREE?
YES & NO!
Yes, because you do not have to pay extra on checkout as the price you see initially is the price you pay in the end. No, because shipping prices are actually included within the item price. Should you wish to return an item that you purchased on this website, we would only be able to refund the price paid minus shipping price. Please refer to our conditions of sale for further details.
Do You ship Internationally?
No. Unfortunately we can currently only deliver our items of furniture
to U.K mainland addresses. We can ship some of our lighter furniture
like tub chairs to U.K offshore addresses too, please contact us before
placing your orders for further details.
How long
should my order normally take to arrive?
Your order will be delivered
within 7 - 10 working days (unless otherwise stated).
What is
your Returns Policy?
Please CLICK
HERE to read our Returns Policy.
What
credit/debit cards do you accept?
We accept payment by credit or debit cards. We accept VISA,
SWITCH, MASTERCARD, DELTA, SOLO, and VISA ELECTRON.
Do you
take cheque/ postal order payments?
Yes, make all cheques/ postal orders payable to "K Okera" and post them
over to the following address:
Furniturehub.co.uk
P.O. BOX 493
Harrow
Middlesex
HA3 3BU
United Kingdom
Is
ordering online safe and secure?
Ordering
through Furniturehub.co.uk is Safe and Secure. We take security very
seriously.
That is why your order details will always be transmitted via a secure
server connection. We use a Worldpay/Paypal 100% secure encrypted
server to take your personal details and online payments. For added
security, we do not store your credit card details.
Can I
order by snail mail?
Yes!
Simply write down your name and address and the product name on a piece
of paper and include a cheque made payable to "K.Okera" (UK £
only).
Please do not send cash via the post. Orders can be sent via the post
to the following address:
Furniturehub.co.uk
P.O Box 493
Harrow
Middlesex
HA3 3BU
United Kingdom
Where
is your Privacy Policy?
Please CLICK HERE to read
our Privacy Policy.
What
if I have a Complaint?
If you have a complaint about anything, please contact us via email:
Your total satisfaction is our top priority. Any complaint or
suggestion you may have will be dealt with in complete confidentiality.
We endeavour to respond to all complaints within five working days.
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